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Facebook is incentivizing some page administrators with badges for quick responses to messages.
Some page admins that are part of the group seeing response rate and response time in their admin panels are also being served pop-up boxes, and the section about the badges reads:
Respond to 90 percent of messages with a five-minute response time over one week to receive the indicator.
Page admins: How many of you are seeing response rate and response time in your admin panels, and have any of you seen this information about the quick-response indicator?
Thank you to Matteo Gamba of TransferWise for the screenshot.
Facebook Rewarding Page Admins for Quick Responses to Messages?
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